Airlines must provide facilities to passengers during flight delays: Civil Aviation Ministry

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According to media sources, The Ministry of Civil Aviation has advised airlines to provide facilities to passengers during flight delays. In a social media post, the Ministry asked airlines to provide drinking water for delays of up to 2 hours.

The Ministry added that tea or coffee with snacks and refreshments will be provided to passengers for delays between 2 to 4 hours, and meals for delays exceeding 4 hours. The Ministry of Civil Aviation said that these measures are designed to prioritize passenger convenience during unforeseen disruptions.

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News & Image Source: newsonair.gov.in

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