Air India has made ‘quite remarkable progress’: CEO

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New Delhi: As the Tata group completes the first year of taking over Air India, the airline on Friday said it is finalising a historic order of new aircraft while the airline’s chief Campbell Wilson highlighted that the carrier’s progress has been quite remarkable. Stepping into the second year of Air India 2.0, CEO Wilson, in a message to employees, acknowledged that there will be challenges along the way and emphasised that more than successes, it is how we respond to our lapses that will define us.

Airline has put in place roadmap under Vihaan.AI for transformation over the next 5 yrs

The airline has put in place a roadmap under Vihaan.AI for transformation over the next five years and has taken various measures, including committing USD 400 million to refurbish the interiors of its entire wide-body fleet. However, in recent weeks, the carrier has faced certain headwinds related to the unruly behaviour of passengers onboard two international flights and has also been penalised by the aviation regulator DGCA.

Listing out major initiatives, Air India on Friday said that it is finalising a historic order of new aircraft to power future growth and has added more than 1,200 professionals across key functions to upgrade capabilities. “Hundreds of initiatives across 22 broad work streams are underway to transform the airline over three phases: Taxi, Take Off and Climb,” said the airline.

In his message, Wilson said that while working on improvements, the airline has not shied away from other ambitious actions such as merging Air India Express with Air Asia, or Vistara with Air India, or kicking off the establishment of a new InfoTech Centre, or an Aviation Academy. “And that’s not to mention our much talked-about short- and medium-term fleet expansion,” the CEO and MD of Air India said.

News & Image Source : psuwatch.com

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