We sincerely apologise to those inconvenienced by these unintended disruptions- Air India Express Spokesperson

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According to the Media Sources, Air India Express Spokesperson said, “We are pleased with the progress we made at the conciliation meeting and welcome our cabin crew colleagues back at work.  This will help us swiftly restore our flight schedule and fulfil our commitments to our guests. We sincerely apologise to those inconvenienced by these unintended disruptions. It is not in keeping with our usual service standards, and we will review it internally to ensure accountability. As we gradually bring our operations back to normalcy, we urge our guests booked to fly with us to check their flight status before heading to the airport. If their flight is cancelled, or delayed beyond 3 hours, they may opt for a full refund or reschedule to a later date without any fees on Tia on WhatsApp (+91 6360012345) or on airindiaexpress.com”

 

News & Image Source: Twitter (@ANI)

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